Frequently Asked Questions
Everything you need to know about your premium sports gear and orders.
What is the typical shipping timeframe for my order?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days, while express options are available at checkout for faster delivery.
Do you offer professional cricket bat knocking-in services?
Yes, WHACK Sports provides professional machine knocking-in and oiling services to ensure your bat is match-ready and protected from the first ball.
What is your return policy for sporting equipment?
We offer a 30-day return policy for unused items in their original packaging. Please note that customized gear or used equipment cannot be returned unless there is a manufacturing defect.
How do I know which size equipment is right for me?
We provide detailed size guides on every product page. If you are still unsure, our expert team is available via chat or email to help you find the perfect fit based on your height and playing style.
Do you ship your sports gear internationally?
Yes, we ship worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location and the weight of the items.
Are your products covered by a warranty?
All our premium equipment comes with a standard manufacturer's warranty against structural defects. This typically covers a period of 6 to 12 months depending on the specific brand and product category.